Call Center Solutions

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Call Center Solutions

Whether you are looking to offer great customer support or bring in more opportunities for your business to make a profit, a contact center can be an effective step up for your business. Dynamic CommSource is an experienced telephone solutions company that can help you develop a first-rate call center. We can provide a complete call center installation for you, including engineering and design, hardware and software installed at your location. We are a one stop shop for custom call center solutions. We can assist you with in and outbound call management with custom routing including skill-set based routing; call center installation, ongoing support, and maintenance; detailed reporting; agent monitoring, custom supervisor management, and wall boards to meet your needs; and extended warranties and maintenance contracts to give your business peace of mind when it comes to your contact center.

Call Center Cost Effectiveness

Whether you represent a small, mid-size, or enterprise business, you are certainly looking for a call center solution that is cost effective. Dynamic CommSource offers affordable solutions that can easily streamline your business and can bring a return on investment. We offer both new and refurbished equipment solutions with extended warranties. Email us or call 1-888-234-4975 today to learn how we can bring a solution to your company's call center.

Custom Call Center Solutions

You may serve your clients through customer support, technical support, sales, inbound or outbound or telemarketing, and the right solution can make your business effective and productive. No two businesses are alike, and that is why Dynamic CommSource works hard at creating custom engineered solutions that will fit your particular needs. We realize that you may have call agents that work onshore in a business call center; at home as remote telecommute worker; or offshore as the needs of your company require. However your company is structured, we can tailor the perfect solution to meet your contract center needs. Email us or call 1-888-234-4975 today to speak to one of our knowledgeable engineers that are ready to help you.

  • We can offer your business inbound and outbound call management with custom routing including skill-set based routing.
  • We can offer your call center installation, ongoing support, and maintenance to ensure that your business is always running well.
  • We can offer detailed reporting with charts and graphs to monitor your call center's growth and effectiveness.
  • We offer agent monitoring, custom supervisor management, and wall boards to meet your needs.
  • We can offer extended warranties and maintenance contracts to give your business peace of mind when it comes to your contact center.
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